An outbound patient-recall portal for multi-location clinic groups - agents work a roster, log call outcomes, and admins manage the org tree and reporting. Rebuilt from scratch as a portfolio concept, inspired by the functional pattern of a real call-center tool we've delivered (under NDA) - no real data, names, or branding carried over.
Launch interactive demo| Patient | Location | Status | |
|---|---|---|---|
| Wanda Higgins 555-0142 · age 46-60 |
Maple Street Clinic | Needs Callback | |
| Desmond Okafor 555-0187 · age 31-45 |
Harbor View Dental | Scheduled | |
| Marcus Feldt 555-0163 · age 61+ |
Lakeside Family Care | No Answer |
The idea
Recall lists in a spreadsheet get stale fast. RecallGrid gives agents a live, filterable roster, a real "working session" call screen with a timer and outcome buttons, and gives admins a role hierarchy and reporting layer without needing a separate BI tool.
Age band, location, and callback-flag filters find the right patients in seconds.
Timer, notes, and one-tap outcomes - feels like a working session, not a form.
A 4-tier hierarchy - nav and data scope change automatically by role.
Outcome breakdowns and agent leaderboards without exporting to another tool.
An agent never sees admin screens they shouldn't - the sidebar itself changes, not just a hidden button.
The workflow modal mirrors how agents really work a list - timer running, notes as you go, outcome logged in one tap.
Outcome breakdowns and leaderboards live where the work happens, not in a separate spreadsheet someone forgets to update.
We've built this pattern for real clinic call centers - let's talk about your roster and workflow.
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